Notice of Dispute Under Roottress.com Conditions of Use

Roottress is committed to resolving customer disputes fairly and efficiently. If you are unsatisfied with the resolution offered by customer service, you may notify us of your dispute by submitting this form.

         Please print legibly and complete all parts of this form. Send the form by email to support@roottress.com

If the dispute is not resolved to your satisfaction within 60 days of Roottress receiving this form, you may begin arbitration by submitting a Demand for Arbitration to JAMS in accordance with the Amazon Conditions of Use. You can file a Demand for Arbitration at https://www.jamsadr.com/submit/.

Please inform about the product that is the subject of your dispute:

Order No. (if applicable):                                                                               

Have you contacted customer service and been unable to resolve your dispute?

ÿ       Yes ÿ No

Do you claim that a product or service caused you property damage or personal injury and seek compensation beyond a refund?

ÿ       Yes ÿ No

If you answered yes to the prior question, have you filed an A-to-z Guarantee claim?

ÿ       Yes ÿ No       ÿ Not applicable

Please describe the nature of your problem and attach any documents you want Roottress to consider.

Please describe the relief that you want from Roottress.

I certify under penalty of perjury under the laws of the Country of residence that the information provided in this form is true and correct.